<p>Users are able to reset their own passwords via the Reset Password link under the SIGN IN button on the Sign In page. Note that passwords are case-sensitive. If a user is part of a larger firm with many users, they can also ask their Account Administrator for assistance. For more information on how the Password Reset process works, click the link below to&nbsp;download the 1 page PDF file explaining the steps. <a rel="noopener" href="https://www.simplecertifiedmail.com/wp-content/uploads/pdf/SimpleCertifiedMail-Password-Reset.pdf">https://www.simplecertifiedmail.com/wp-content/uploads/pdf/SimpleCertifiedMail-Password-Reset.pdf</a></p>
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Users are able to reset their own passwords via the Reset Password link under the SIGN IN button on the Sign In page. Note that passwords are case-sensitive. If a user is part of a larger firm with many users, they can also ask their Account Administrator for assistance. For more information on how the Password Reset process works, click the link below to download the 1 page PDF file explaining the steps.

 

How do I reset my account password?

How do I run a batch (high volume) job?

How do I resume an interrupted batch job?

My Certified Mail coversheet is not printing correctly, making it difficult to align the printed image with the window envelope

How does the Tag feature work in the Address Book

How to manage dozens or hundreds of users?

If my computer crashes, is my Simple Certified Mail data lost?

How do we order Certified Mail envelopes and labels?

What happens to unused funds in our account if we close our account?

How do we request refunds for Certified Mail cover sheets and labels that are created but not mailed

How do we request a refund for a USPS service failure?

What browsers are supported?

How does SimpleCertifiedMail.com assist developers integrating with SCM's REST APIs?

How do we close our account?

When it comes to paying for USPS postage and fees, what is the difference between a Primary Account and other payment accounts?

How do we change our Primary Payment Account from one credit card to another, or one bank account to another?

Is there anything special to know before deleting accounts from the Payment Manager?

Where can we learn more about how payments work?

How do we mail to IRS or state tax offices that do not have a street address or Post Office box?

What is SimpleCertifiedMail.com?

What can we do with SimpleCertifiedMail.com?

Do we need any special hardware or software?

Is a contract required?

How does this service improve Proof of Acceptance and Proof of Delivery?

How does the Return Receipt (Electronic) compare to the traditional USPS (PS3811) Green Card?

How does SimpleCertifiedMail.com handle postage?

How is the SimpleCertifiedMail process more efficient than the traditional way of managing Certified Mail?

How do we track our mail through the service?

How long is our mailing data retained in our account?

What's the best way to get a demo of the service?

How long does it take to get started?

Do you offer Batch Processing or outsourced Print and Mail services for large mailings? 

Can we use our regular envelopes?

How do we order envelopes and labels?

Can we order Certified Mail envelopes and labels from our regular supplier?

What is the cost of using SimpleCertifiedMail.com?

How does payment work?

Can we use a credit or debit card?

How does SimpleCertifiedMail.com ensure the security of our account and data?

How do we add new users, and delete users, in a single location or in many locations?