Help CenterOccasionally, Internal Revenue Service or State Tax offices don’t include a street address or Post Office box, just a town or city with a specific ZIP+4. A good example is sending mail to the United States Treasury in Ogden, UT.
When preparing Certified Mail letters for these offices one-at-a-time, leave the Address and Address 2 entries blank in “Step 2: Recipient” on the Create Cover Sheets & Labels screen, and be sure to check the “Bypass address validation” box at the bottom of the Step 2 section of the screen. If you don’t, the Address Validation screen will flag the address for missing a street address or Post Office Box.
Likewise, when mailing via the Batch Processing Wizard, leave the “ToAddress” and “ToAddress2” fields blank in your Excel or CSV file, then check “Bypass address validation” in Step 6 of the Batch Processing Wizard process.