Help CenterYour business assigns an Account Administrator with authority to add and delete users, whether on a national basis, on a regional basis, or in just one location. Administrators also control what features each user can access, who can access production and delivery reports, who purchases postage and who receives the monthly statement of service that recaps use over the previous month.
To provide an example, a law firm with 50 offices across the country, might have a national Account Administrator who oversees use of the service from the corporate office, while responsibility for day-to-day use is handled by Regional Account Administrators covering a group of locations in a state, or even just one large location.
SimpleCertifiedMail.com also uses Groups as a way to organize the usage of our service.
A large office in Los Angeles might be its own Group with its own Account Administrator. A Group might also includes a law firm's offices throughout southern California that includes the Los Angeles office.
Groups can include a single location, several locations, even departments within a location.
There’s a lot of flexibility in the way you use Groups.