Is there anything special to know before deleting accounts from the Payment Manager?

1 min. readlast update: 08.03.2024

If the account you want to delete is set as your Primary Account, you must first set another account to be the Primary Account before deleting the original Primary account.

After you set another account to Primary, call Client Services and request that they move the previous Primary Account’s balance to the new Primary Account or to any other account you might have in our system.

Then delete the original account. When deleting accounts that are not designated as the Primary Account, Client Services will assist you to transfer the existing balance to another account or to move the funds off the service altogether.

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